Countryside Quilts works on all machines and all models. Our EverSewn Technician is one of the best. If he can't get it done - Countryside has partnered with leading repair services in the area. We'll get-r-done at no extra charge.
SCISSOR SHARPENING NOW AVAILABLE
Countryside Quilts, LLC has added a new service of scissor sharpening. We are currently only offering sharpening service for fabric scissors starting at $20.00 per pair single side sharpening. Professional double-edge sharpening is $20.00 plus $10.00 per additional edge.
You can drop off or bring in on a Saturday for same-day service.
Sorry we do not offer mail in service at this time.
The above pricing is base pricing and DOES NOT INCLUDE the cost of parts or labor for installation. Parts and installation labor are charged separately. All servicing comes with a 90-day warranty.
Depending on schedule availability - Countryside Quilts may include another technician to work on your machine at no additional cost. However, should repair be needed - the time frame of completion will be extended. Due to HIGH DEMAND - Current turn around time: 3 Weeks. 2 Day Express Service is available for $30.00 depending on parts, if needed.
Frequently Asked Questions
Sewing Machine Services
I have thread nesting underneath my fabric when I sew. How can I fix this?
This sounds like a tension issue. Tighten up your upper tension - the higher the number - the tighter the tension. See if this helps.
Bent or broken needles
This is a problematic issue that can be dangerous as well as annoying. Always use a new needle for a new project. This prevents needles from getting dull or hooked at the tip, which can damage your fabric. Make sure you're using the right type of needle for the project at hand— knit fabrics do best with a ballpoint, or jersey needle, while leather, vinyl, or denim will need sharp, sturdy needles. If your needle breaks or bends, stop sewing immediately. Carefully remove the broken needle and put it in a container to be disposed of properly. Replace the needle with the correct type for your project, being sure to install it according to your sewing machine's manual. Re-thread, and continue your project. If you're using the correct needle, but you continue to have issues with breaking or bending, you may have underlying mechanical issues with the timing mechanism, which will require expert repair.
Fabric not feeding
Make sure if your machine has a drop-feed setting that it has not been activated, and that you don't have an embroidery or darning plate covering the feed dogs. You'll also want to be sure that your presser foot is down, and is set to the correct pressure for your fabric—too little or too much pressure results in a poor feed. When starting a seam, make sure the fabric is all the way under the needle before lowering your presser foot.
Thread keeps breaking
Check the type of thread that you're using. Delicate threads designed for hand sewing are not suitable for use in a sewing machine. Your top and bottom threads should also be of the same weight. Re-thread your top thread, making sure your presser foot is up while threading. If you're still having issues, lower the tension settings for your top thread.
Machine is skipping stitches
There are several possible reasons for your machine to skip stitches. First, check that your needle is installed correctly, not bent or otherwise damaged, and that you're using the right type of needle for your project. If the top thread is not reaching the bobbin, the threads will not lock properly, resulting in a skipped stitch. Re-thread your machine, both top and bobbin threads, and test. If your machine is still skipping stitches, there may be an issue with the timing, which will require expert repairs.
Bobbin tension not consistent
If you find yourself constantly adjusting the tension of your bobbin thread, check the bobbin itself. Plastic bobbins especially can wear, causing them to grow loose within the bobbin housing and making it difficult to maintain the correct tension. Try switching to a new metal bobbin and see if that resolves the issue.
Seams in stretch fabrics coming out wavy
It's not uncommon to need to give your machine a bit of help by turning the handwheel, especially when you're just getting a seam started. However, if you need to force the wheel to turn, or the machine doesn't pick up after a bit of assistance, stop what you're doing! Likely, your fabric is too tough for your machine to sew, and continuing to try will damage your machine. If you're not working with a particularly tough fabric, make sure that your needle is installed correctly and is the right type. Remove it to check that it isn't bent. If you're still having issues with your machine not sewing, check your manual for cleaning and maintenance tips. A build-up of fuzz and lint can make it tough for your machine's mechanisms to work correctly.
Needle comes unthreaded before sewing
How annoying! You just spent ages getting that thread through the eye of the needle, and as soon as you go to start sewing, it unthreads itself. Luckily, there's an easy fix for this one. Before threading your machine, just make sure that the needle is at its highest point. You can do this by winding the handwheel toward yourself (always wind it toward yourself since this advances the machine—winding it backward can cause threads to tangle) while watching the needle. Some machines also have an "up/down" function that allows you to raise or lower the needle automatically to its highest or lowest point.
Fabric or threads are bunching at the start or ends of seams
Your seams should lay perfectly flat from one end to the other, but it's not uncommon to see bunching or tangled threads at the ends. This is caused by backstitching (or back-tacking) over the ends of the fabric, which changes the tensions your sewing machine experiences and causes tangles. Avoid this by sewing an extra few millimetres into your fabric before backstitching at the start of seams, so that the backstitches are all made through fabric and not over the edge. Similarly, when ending a seam, backstitch before you hit the edge, and then sew straight off the edge for a nice clean finish.
Machine is making strange noises
Step one: stop sewing! As soon as you hear unexpected thumps or clunks coming from your machine, take your foot off the pedal. It's likely that your machine just needs a good cleaning, so check through your manual for the recommended maintenance procedure. Clean and oil your machine according to the instructions, and then give it test on a bit of scrap fabric. If there are still unusual noises, it's best to take it to a repair shop to have it tuned up.
